At Clarity Peptides Labs, customer satisfaction is important to us. Please review our Returns Policy carefully before placing an order.

1. Order Accuracy & Quality

We take care to ensure all orders are packed accurately and shipped in proper condition. If you receive an incorrect or damaged item, please contact us within 48 hours of delivery.

2. Return Eligibility

Due to the sensitive nature of our products, returns may only be accepted under the following circumstances:

• Incorrect item received
• Product arrived damaged
• Missing items from order
• Order error caused by our team

Items must remain unopened, unused, and in original packaging when applicable.

3. Non-Returnable Items

We are unable to accept returns for:

• Opened or used products
• Products damaged after delivery
• Orders with incorrect customer shipping details
• Clearance or discounted items
• Change-of-mind purchases

4. Refunds & Replacements

If your request is approved, we may offer one of the following:

• Replacement item
• Store credit
• Refund to original payment method

Approved refunds are typically processed within 5–10 business days depending on your payment provider.

5. Reporting an Issue

To request assistance, please email:

support@claritypeptides.shop

Include:

• Full name
• Order number
• Description of issue
• Photos (if item arrived damaged)

6. Return Shipping

If a return is approved due to our error, return shipping instructions will be provided. Unauthorized returns may not be accepted.

7. Order Cancellations

Orders may only be canceled before shipment. Once an order has been processed or dispatched, cancellation may no longer be possible.